Voice-over-IP infrastructure isn’t new, but it’s become more common in offices in recent years. However, many people don’t fully appreciate just how powerful this technology can be, and many companies continue to rely on more traditional telephony solutions as a result. Here are a few of the reasons why VoIP technology is becoming the new standard for telephone operations and why businesses of all sizes should consider investing in it.
Traditional telephone technology is impressive: Being able to send so many voice conversations over relatively thin copper cables is an impressive feat, and the technology has served the world well. However, copper cable technology has inherent limitations, and it’s expensive to run new lines to new locations. Business phone services like VoIP instead rely on internet infrastructure, which offers orders of magnitude more bandwidth and even greater reliability. Furthermore, the internet continues to grow in size and in speed, and the growing robust infrastructure is more than capable of carrying voice conversations around the globe at a low cost. Although copper telephone lines will be in place for the foreseeable future, more and more telephone companies are using internet connections for calls starting and ending with traditional telephones, and there will come a time when it’s simply not worth maintaining single-purpose telephone wires.
Traditional telephones are analog in nature, and they have inherent limitations due to the size of the copper wiring used and the need to carry many conversations over the same lines. VoIP, on the other hand, offers far more bandwidth, and this can translate into better quality. Even without compression, it’s possible to achieve far better fidelity with VoIP compared to traditional telephony, and this improved quality can have a real-world impact. Improved quality makes it easier to converse in the office and with remote locations, and it can allow users to play recorded information at higher quality.
No New Infrastructure Needed
VoIP runs on common networking infrastructure, and nearly every business in operation today has the infrastructure in place to handle VoIP operations. Thanks to compression technology, even the most minimal of networking infrastructure is more than adequate for handling many conversations simultaneously, as the bandwidth needed to handle conversation is far lower that what’s needed to stream video or even load websites in a timely manner. If your company grows or relocates in the future, the investment you make in your networking infrastructure will benefit your VoIP solutions as well, letting you avoid the costs of installing telephony-specific infrastructure at your new location.