Voicemail and Support for VoIP Users

Better Voicemail

Voicemail is still a mainstay of the office environment, but it’s not always convenient to listen to voice messages as they arrive. With VoIP technology, companies can automatically translate these messages into text, which can then be sent through email to an employee’s inbox. Furthermore, storing voice messages is relatively cheap with VoIP solutions, as short voice-based audio files take up a small amount of room in storage. There’s no need to regularly clear voicemail inboxes when using VoIP technology, and companies can even archive their voice messages indefinitely.

Support for Legacy Technology

Going with a VoIP system doesn’t have to be an all-or-nothing process; legacy technologies can still work while your office upgrades to newer technology. This is even true with fax machines, which are still necessary in many fields. Although it’s generally easier to upgrade all equipment in a short period of time, companies can take a piecemeal approach, upgrading at a slow pace while testing out new technologies. Any legacy equipment can be kept running as long as needed.

Support for Newer Technologies

Although video calling isn’t likely to supplant voice calling for the foreseeable future, it still plays a useful role, especially in certain business environments. When you upgrade to VoIP technology, you’ll be able to effortlessly tie your voice infrastructure into your video infrastructure. VoIP technology also provides a means of sending text and images through your network, making it easier to share files and document within the office without having to resort to email. VoIP focuses on the voice aspect of office communication, but it doesn’t end there. By using a software-based solution, you’ll be able to increase your infrastructure’s capabilities without having to purchase new hardware.

Voice-over-IP technology ties together the tried and tested nature of phone calling with the advances brought by modern networking and the internet, and it’s the clear choice for new companies or those relocating to a new office. Even companies that have already invested in more traditional telephony solutions, however, should take some time to calculate how much making the transition to VoIP would cost. In many cases, the advantages of upgrading far outweigh the relatively low cost of making the switch, and the day-to-day costs savings continue adding up over time.