Onboarding new employees is never an easy, or cheap, task. By switching to VoIP technology, however, companies can ensure the communication aspect is fairly simple. Thanks to the software-based approach of VoIP operations, it takes only a few clicks to give a new employee an extension. Furthermore, the wireless of Ethernet connect at the new employee’s desk is sufficient to connect a phone or headset. Older telephony solutions sometimes required running new copper lines in addition to networking infrastructure. VoIP removes this burden.
Increasingly, companies are letting their employees work from home, which can save money for all involved. However, losing the ability to communicate in a seamless manner has kept many employees in the office, leading to needless transportation expenses and higher office costs. With PanTerra Networks, it’s fairly easy to connect a remote employee into the office’s infrastructure through a computer or through a mobile device. Even if your company isn’t looking to move to full-time remote work, this flexibility is still useful: Letting employees fighting a minor cold work from home while recovering can help prevent making others sick.
Advanced Calling Features
The cost of a traditional phone plan might seem reasonable at first glance. However, advanced calling features can quickly drive up the monthly bill. Because these technologies are implemented on a software level in VoIP solutions, they’re far easier to include and use. Conference calling can be difficult to implement with traditional infrastructure, but VoIP makes it easy. Similarly, call transferring and rerouting can be implemented with just a few clicks through a software package. Even if your office doesn’t need advanced calling features now, being able to implement them without investing heavily in new hardware can save money in the future, further making a VoIP investment a wise one.
Tying phone numbers to individuals is fairly simple while employees remain at a desk. Today, however, it’s far more common for employees to be on the move, both within the office and outside of it. While routing features are possible with traditional phone infrastructure, they’re much easier to achieve with software-based VoIP solutions. Calls can be routed to an employees desk or to a mobile phone, and they can even be tied to an employee’s login information, providing a more cloud-like solution. Time spent trying to contact an employee is time wasted in the office, and the intelligence of VoIP infrastructure makes it a valuable addition.